Yes, we still ship orders on a daily basis, but to be fully transparent, shipments take currently much longer then usual.
Due to the fact that most smaller parcels are usually carried from passenger planes as additional freight, these flights are now much rarer and also cargo flights are much less then before the Covid-19 crisis. This causes in Logistic centres backlogs of shipments and as every business which ships internationally, we are also effected by that.
In additon many countries keep packages for several days before they process them to make sure there is no possible infection due to shipments, which adds to the time but is highly welcomed!
Rest assured your LucyPaws™ order will arrive, just much later as usual, which unfortuantely is totally out of our hands or influence.
